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SERVICES

Strategic Talent Development that Connects People and Performance
 

At Clearbridge Consulting, we're in the business of helping individuals, teams and organizations move forward to where they want to go.  We provide strategic talent development solutions that generate increased performance and results you can measure.  From creating a world-class, branded customer experience to developing current and future leaders to navigating and managing change, our customized training and consulting services are designed to help you address your most critical business issues, realize your goals and deliver on your strategy.  

 

Customer Experience

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Maintaining a high level of customer loyalty is a critical driver for most organizations.  We partner with organizations to provide the total integrated approach needed to create and sustain a true service culture.  Our capabilities include customer experience design through touchpoint mapping as well as standard operating procedures development.  Our workshops provide team members with the tools and skills they need to make the experience come alive.   We offer two versions of our Creating a World-class Customer Experience workshop; one designed for hospitality organizations and another specifically geared for property management companies.

Executive Coaching

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Our Executive Coaching programs help successful leaders become even better by helping them to increase their leadership and communications skills and achieve positive, sustained changes in behavior for themselves, their teams and their organizations.  We offer comprehensive six-month and twelve-month programs.  All of our coaching is provided by experienced coaches and  customized to the client's needs and goals.   

Managing Change

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We provide business leaders with extensive resources to help create and lead strategic change in their organizations.  Our team is experienced in all elements of managing change from strategic planning and vision, mission, and values development to organizational alignment, large scale program design and stakeholder and employee engagement and communication.  Our Leading Change and Strategies for Navigating Change workshops provide leaders and team members with the skills and tools they need to effectively plan for and contribute to strategy implementation, business initiatives, and organizational and cultural changes.

Leadership Development

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Effective leadership is one of the most crucial elements in enduring organizational success. Our broad range of programs and capabilities help leaders at all levels to increase their skills and effectiveness from leadership training seminars to 360-degree feedback programs to competency identification and development. We also partner with organizations on high potential identification and development, a key  component of  an effective leadership development and succession management strategy for companies.

Team Development

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The Team Building Workshop provides a platform to improve communication, create trust, and increase accountability among team members. Through self-awareness and feedback, barriers and silos are broken down, and collaboration becomes the norm. 

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